At Caspian Crafter, we are committed to delivering your creative products safely and promptly. Please read our Shipping Policy carefully to understand how we handle shipping and delivery.
Order Processing
- All orders are processed within 1–3 business days after they are placed.
- Orders are subject to verification of details and availability.
- Since we operate on Cash on Delivery (COD), your order will only be shipped once all details are confirmed.
Shipping Methods and Delivery
- Caspian Crafter ships worldwide using trusted logistics partners.
- Delivery times vary depending on your location and local shipping conditions. Estimated delivery times are:
- Domestic orders: 3–7 business days
- International orders: 7–21 business days
- Tracking information, if available, will be provided via email.
Shipping Costs
- Shipping costs are calculated based on the destination and will be displayed at checkout.
- Any customs duties, import taxes, or local fees for international shipments are the responsibility of the recipient.
Delivery Issues
- Caspian Crafter is not responsible for delays caused by customs, weather, or other factors beyond our control.
- If a shipment is lost, delayed, or damaged during transit, please contact us immediately at [email protected] so we can assist in resolving the issue.
Address Accuracy
- Please ensure your shipping address is complete and accurate.
- Caspian Crafter is not responsible for delays or lost shipments due to incorrect or incomplete addresses provided by the customer.
Cash on Delivery (COD) Instructions
- Payment is collected in cash upon delivery.
- Ensure someone is available at the delivery address to receive and pay for the order.
- Orders may be returned to us if payment cannot be collected, and additional shipping fees may apply for reshipping.
Contact Us
For questions, concerns, or assistance with shipping, please reach out to us at:
Email: [email protected]